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Overview

 

Our refund and returns policy lasts 14 days from date of purchase or transfer. If 14 days have passed since your purchase/ transfer, we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Non-returnable items:

 

  • Gift cards
  • Range time
  • FIrearms
  • NFA Items
  • Ammo

 

To complete your return, we require a receipt or proof of purchase.

 

Please do not send your purchase back to the manufacturer.

 

Deposits

 

All deposits on in house items are valid for 14 days and are non refundable.

 

Special orders

 

If we do not have it in house we can get it ordered.

 

Deposits for special orders require 50% down

 

NFA items require 100% down payment plus tax stamp fee if you are deciding to have Deep Woods process your tax stamp.

 

Any special order deposits are only refundable by the difference of our cost to MSRP. This is due to the issue of now being stuck with a specialized order.
(ex. If our dealer cost is $300 and msrp is $500 your refund would be in the amount of $200)

 

Refunds

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

Exchanges

 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Returns@deepwoodsfirearms.com and send your item to: 8792 Gratiot Ave. Unit B      Columbus, MI 48063

 

Shipping returns

 

To return your product, you should mail your product to: 8792 Gratiot Ave. Unit B       Columbus, MI 48063

 

You will be responsible for paying for your own shipping costs for returning your item. No labels provided unless it is a mistake on behalf of Deepwoods Firearms

 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

 

Ammunition Ordering Restrictions

 Deep Woods Firearms abides by all state regulations regarding the sale of ammunition.

  1. You agree and accept all policies described in our Terms of Use.
  2. You are at least 21 years of age (for handgun ammunition) or 18 years of age (for rifle ammunition).
  3. By purchasing ammunition, you are not violating any local, state, or federal laws.
  4. You have not been convicted of any felony, a misdemeanor of domestic abuse, and you are not chemically dependent.
  5. You have no legal restraint that would prohibit you from possessing, ordering, owning, or transferring ammunition.
  6. You have never been committed to any mental institution, or been adjudicated as mentally defective. You will not sell ammunition to any minor.

We will not ship ammunition to the following areas:

  1. California — No Sales to the cities of Los Angeles, Oakland, Sacramento, San Francisco, or Avalon.
  2. Connecticut — No sales without a valid permit.
  3. Alaska — No Sales. Ammunition must be shipped to a freight forwarder.
  4. Hawaii — No Sales. Ammunition must be shipped to a freight forwarder.
  5. Illinois — FOID required, ID required, No sales to Cook County and Chicago All other Illinois residents purchasing ammunition within or outside the State of Illinois must provide the seller with a copy of his or her valid Firearm Owner’s Identification Card or valid concealed carry license and either his or her Illinois driver’s license or Illinois State Identification Card prior to the shipment of the ammunition. The ammunition may be shipped only to an address on either of those 2 documents.
  6. Massachusetts — No sales. PSA will not ship ANY items to the state of Massachusetts.
  7. Maryland — No Sales to the City of Annapolis and Montgomery County
  8. New York — No Sales to New York City, or its five Burroughs. For all other NY residents Ammo shipments must go to an FFL dealer or registered seller of Ammunition. Need a file copy of FFL/SOA.
  9. New Jersey — When ordering ammunition commonly used in a handgun/to be used in a handgun, email us a copy of your Firearms ID. We must ship to the address on the FID.
  10. Puerto Rico — No sales. PSA will not ship ANY items to the Puerto Rico.
  11. Washington D.C. — No sales. PSA will not ship ANY items to the District of Columbia.

We will not ship projectiles to the following areas:

  1. Massachusetts
  2. Alaska
  3. Hawaii
  4. New York City (Bronx, Brooklyn, Manhattan, Queens and Staten Island)
  5. Washington D.C.
  6. Any U.S. Territory
  7. Cook County and Chicago, Illinois
  8. Los Angeles, Oakland, Sacramento, San Franciso and Avalon, California

Residents of Illinois, New Jersey and Connecticut must send in a copy of their FOID/FID/Permit. More information can be found here. The customer is responsible to know and follow all federal, state, and local guidelines when purchasing and reloading ammunition.

Residents of Rhode Island, When ordering ammunition, you must be 21 years of age or older and must have a Pistol/Revolver Safety Certificate from the Department of Environmental Management. Please send a copy in along with your state ID for verification.

 

Magazine Ordering Restrictions

 

Deep Woods Firearms abides by all state regulations regarding the sale of high capacity magazines. We DO NOT ship high-capacity magazines with firearms to the states listed below. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.

 

It is the customer’s responsibility for understanding state laws regarding magazine capacities. Customers ordering magazines that are illegal to own in their state will have their orders cancelled and will be charged a 5% restocking fee.

 

  1. California — No magazines greater than 10 rounds.
  2. Colorado — No magazines greater than 15 rounds, effective July 1st, 2013.
  3. Boulder — No magazines greater than 10 rounds.
  4. Connecticut — 10 Rounds and less with a valid permit.
  5. Delaware- No magazines over 17 rounds.
  6. Hawaii — No magazines greater than 10 rounds.
  7. Illinois (North Chicago) — No magazines greater than 16 rounds.
  8. Aurora, Skokie, Chicago, Evanston — No magazines greater than 15 rounds.
  9. Highland Park, Cook County, Dolton, Homewood, Deerfield — No magazines greater than 10 rounds.
  10. Deerfield — No shotgun magazines over 5 rounds.
  11. Maryland — No magazines greater than 10 rounds October 1st, 2013.
  12. Massachusetts — No sales. PSA will not ship ANY items to the state of Massachusetts.
  13. New York — No magazines greater than 10 rounds.
  14. New Jersey — No magazines greater than 10 rounds.
  15. Rhode Island — No magazines greater than 10 rounds.
  16. Vermont — No magazines over 10 rounds will be shipped as of April 13, 2018.
  17. Washington D.C. — No Sales. PSA will not ship ANY items to the District of Columbia.
  18. Washington State — No magazines over 10 rounds will be shipped as of July 1, 2022.

 

Deep Woods will not ship high capacity magazines for CA customers to a High Capacity Magazine Dealer. High Capacity Magazine Dealers in CA may place orders with PSA directly.

 

Magazine Restriction Exceptions

 

  1. Law enforcement officers must provide both their credentials and a letterhead signed by their department’s superior officer stating that the magazine will either be used in the execution of the L.E.O.’s duties, or off duty. PSA only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O.’s.
  2. Some of the states listed above may not have L.E.O. exemptions. Please contact us BEFORE placing your order.

 

 

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